PCI Client Testimonials

To understand further how Pacific Coast Investigations might be of service to you, we encourage you to read the comments below which have been submitted to PCI by our past clients.

It is with great relief that I received from Bill and his colleagues personal information that I was searching for. Their detailed report took only one week. I will use Bill and his company for any future personal inquiries.

PCI provided not only a professional service, but they were also considerate and understanding through the process. They offered guidance, insight and a level of care that helped guide me through an unknown process and helped ease my worry and uncertainties in a trying time.

I recommend working with Bill at Pacific Coast Investigations with no reservations. Bill assisted my family with a sensitive request and was extremely helpful. I found Bill to be an excellent communicator in regards to costs and estimates. He consistently checked in on how I wished to move forward and followed my requests perfectly. A trustworthy company and individual.

From my first call to PCI until the matter was closed, the service and advice provided by Bill and his team was superb. I cannot overstate how pleased we were to have chosen PCI: Bill’s professionalism, knowledge, experience and contacts meant we achieved our goals – and we did so faster and more economically than I had anticipated. I highly recommend Bill and PCI!

Please accept our congratulations, again, on the successful completion of our latest assignment to you! You and your staff provided us with diligent and comprehensive private investigatory services, focusing in quickly on what needed to be done and in a highly cost-effective manner! Our office is extremely pleased with your professionalism, sensitivity to the matter, and the deep-cover research that was required to locate our search subject! Of course, we would not hesitate again using, or recommending, your services!

I could not have made a better choice than Pacific Coast Investigations to help my family locate a missing loved one. Mr. Billson and Ms. Gunn demonstrated skill and knowledge in their work and, as important to us, they were responsive and supportive of us as we went through this difficult experience. They demonstrated creativity, perseverance and sensitivity. I would not hesitate to call on them again should the need arise.

I required investigation work to be done in a murder case. I turned to Pacific Coast Investigations because of their skill and experience. I received the thorough, detailed and timely work that I needed from them. I was very impressed.

I would strongly recommend Pacific Coast Investigations to any lawyer requiring top quality assistance.

A Victoria condominium landlord cancelled our vacation rental at short notice and refused to give us a full refund. I took the matter to civil claims court for resolution. A friend suggested I ask Bill Billson for help when the miscreant landlord skipped town and left no forwarding address. Drawing on his formidable tracking skills, Bill located the individual in Dubai. He served him with the relevant court documents when he returned to Victoria. I hope I never have to deal with an incident like this again but, if I do, Bill will be the first person I call. Because of his good work, we were able to bring the claim to court and get a full refund, plus expenses. And Bill's invoice was very reasonable.

Bill and his Pacific Coast Investigations team were at all times professional and easy and open to deal with. They helped us locate our daughter who was missing in Victoria.

Bill was upfront with anticipated costs, and made it clear he would keep us informed during the investigation as to progress and incurred costs. The team got to work very quickly and had a result for us in just a few days. During this time, Bill responded quickly to my emails and phone messages, and kept us informed of any developments. We most valued his many years experience in the Victoria Police and his familiarity with the Victoria area culture. Afterwards, we received a full account of the enquiries made on our behalf along with his invoice which we judged to be very honest.

I would recommend Bill and his team to anyone in need of this type of service.

I would not hesitate to again contact PCI if a need arose and would strongly recommend PCI for their very professional services and the value that they provide.

After searching for a private investigator to assist me with a confidential personal matter, Bill came to the rescue - literally. His caring, calm attitude and high integrity, plus his vast police background, made him the perfect choice to assist with my issue(s). Not only did he help me with actual private investigator work, but he was also there for me when I had to move from an unhealthy situation to a better one - just in case of any, let's say, unpleasant outcomes. Thank you to Bill and his staff for their efforts on my behalf. Money more than worthwhile spent. I would highly recommend Bill to anyone who needs his services.

Pacific Coast Investigations, Victoria BC - View William Billson's LinkedIn profile